Last Updated: 2025-11-30

1. Introduction

LubExpert Innovations Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lubexpertinnovations.ca (the "Site") or use our services.

We are based in Montreal, Quebec, Canada and comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec's Act Respecting the Protection of Personal Information in the Private Sector.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

This personal information may include:

• Contact information (such as name, email address, mailing address, and phone number)
• Business information (such as company name, job title)
• Content of messages or communications you send to us

Automatically Collected Information: When you visit our Site, our servers may automatically log standard data provided by your web browser. This may include:

• Your device's IP address
• Browser type and version
• Pages you visit and time spent on those pages
• Time and date of your visit
• Referring website addresses

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, to provide you with updates and other information relating to the services, and for marketing and promotional purposes
• Process your transactions
• Find and prevent fraud

4. Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
• Business Transfers: If we or our subsidiaries are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information that we hold
• Request correction of your personal information
• Withdraw consent for the collection, use, or disclosure of your personal information
• File a complaint with the Privacy Commissioner of Canada or the Commission d'accès à l'information du Québec regarding our handling of your personal information

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our Site to help customize the Site and improve your experience. When you access our Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

8. Third-Party Websites

Our Site may contain links to third-party websites and applications of interest, including advertisements and external services. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy. We cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

9. Children's Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

LubExpert Innovations Inc.
Montreal, Quebec, Canada
Email: info@lubexpertinnovations.com
Phone: 514-296-9407